You can expect your parcel to arrive quickly and in great condition. There are a number of delivery options, based on where you live, and how quickly you want your parcel.
We offer FREE COURIERPOST DELIVERY within New Zealand and Overseas on all orders over a certain amount of purchase.
Shipping Policy for free shipping
As stated below, we provide free shipping service for orders over a certain amount for each region.
1. Domestic north New Zealand - $100.00
- For orders under this amount, postage is just $5.90.
2. Domestic south New Zealand - $100.00
- For orders under this amount, postage is just $10.90.
3. China - $300.00
4. South korea - $120.00
5. rest of countries - $800.00
If you are in Auckland, remember you can visit our store on 63 Albert Street, Auckland CBD.
For international orders, we offer a Tracked Courier delivery service through NZ Post. To track your order, simply enter your order’s tracking number on the NZ Post Tracking Tool. We’ll email you your tracking number as soon as your order has been packed and is ready for collection by our courier.
We know you'll often be ordering things you need in a hurry. If we have the products you order in stock – and we usually do – we'll dispatch your order within 5-7 working days. As soon as we send your parcel, we send an email with tracking information and an estimated delivery time.
Out of Stock Products
Occasionally a product which you order may be out of stock. In this case, we'll contact you promptly with an update on when it will be sent.
Special Delivery Items or Instructions
If you have any special delivery instructions please add these to the Delivery Instructions field at checkout. Any text entered in the Delivery Instructions field will be displayed next to your address for the courier to follow.